Mikela lives in income based housing. She is a single mom, having recently left an abusive relationship. She has three children under the age of eight. Mikela works a fast food job while her children are in school. Two of the children got the flu in March. Mikela had to miss 5 days of work. The loss of hours made it impossible to pay April’s rent and utilities. Rooftop assisted with rent and utilities during this crisis. **Note that unpaid rent or utilities in income based housing is cause for eviction. A late fee is assessed when rent is 5 days late and an additional fee is added for each additional day. This is why a quick response by both the client and Rooftop is important.